Zenduit

CASE STUDY

Building a Growth Engine Across Three Markets from Zero Infrastructure

COMPANY

Zenduit / Gofleet

ROLE

Head of Growth (Consulting)

TENURE

Oct 2025 – Mar 2026

MARKET

North America · EMEA · Dubai

INDUSTRY

AI Telematics / Fleet Management SaaS

“Brought in as a fractional growth leader to build the marketing function, infrastructure, and revenue pipeline for a fleet intelligence SaaS company expanding across 3 markets simultaneously.”

30+

MQLs generated at <$150 CPL across 3 markets

20%+

Landing page conversion rate via A/B tested campaigns

60%

Form-fill to SQL conversion rate

<24hr

Sales response time (down from 3-7 days)

2x

Faster market entry via replicable playbooks

THE MANDATE

No marketing function. Three markets. One consultant.

Zenduit, an AI fleet intelligence and telematics company, needed a growth leader who could operate across North America, EMEA, and Dubai simultaneously – while building from zero. No existing campaigns, no CRM infrastructure, no team, no playbooks.

 

As a fractional Head of Growth, I was engaged to build, execute, and systematize. The scope covered everything: campaign strategy, marketing infrastructure, team assembly, partner enablement, and cross-functional operating cadences – all running in parallel across three distinct market contexts.

 

This is what a consulting engagement looks like at full scope.

ENGAGEMENT TYPE

Fractional / Consulting – Head of Growth. Retained to build the marketing function from zero as an embedded strategic operator, not an external advisor.

MARKETS ACTIVATED

NORTH AMERICA

DUBAI / UAE

EMEA

ICPS TARGETED

Last-mile delivery · Logistics & transportation · Trading companies · School transportation (Dubai) · Public sector/government (NA via Sourcewell)

TEAM BUILT

5-person lean marketing team assembled and managed – demand gen, product marketing, content, design, and channel sales support.

Six Core Workstreams

Growth Experimentation & Market Expansion

Designed and ran a systematic experimentation framework across 3 markets – testing ICP hypotheses through multi-channel campaigns including paid ads, LinkedIn InMail, cold email, and retargeting. Built localized messaging for Dubai’s cultural context and NA’s compliance-led buyer psychology. Documented learnings into replicable playbooks for each market.

30+ MQLs · <$150 CPL · 20%+ landing page CVR · 2x faster market entry in new geographies

Marketing Infrastructure & Automation

Built the entire marketing tech stack from zero – CRM (Zoho), 5-email automated nurture sequences, lead routing logic across 25+ resellers, and a fully integrated martech setup. Designed the system to eliminate manual bottlenecks, speed up sales response, and ensure no lead fell through the cracks.

Sales response: 3-7 days to <24 hours · 80% reduction in manual follow-up workload

Team Structure & Cross-functional Systems

Built a 5-person marketing team with clear ownership across functions. Established bi-weekly cross-functional cadences between marketing, sales, product, engineering, and customer success. Designed KPI frameworks and decision-making protocols that reduced dependency on individual judgement and shortened approval cycles.

60% reduction in decision cycle time · 3x improvement in lead-to-customer conversion through streamlined handoffs

Demand Generation & Revenue Pipeline

Launched multi-channel demand generation campaigns with messaging built around specific ICP pain points – fuel costs, SLA compliance, driver behavior in extreme climates (Dubai), and insurance/compliance pressure (NA). Partnered with Sourcewell (50,000+ government and education members) fot NA public sector pipeline.

8-12% cold email reply rates · 60% form-fill to SQL conversion · 25+ SQLs at <$100 CPL via Sourcewell channel

Customer Lifecycle & Partner Enablement

Established structured communication programs for both end customers and reseller partners – bi-weekly “Fleet Forward” customer newsletter and monthly “Partner Pulse” reseller newsletter. Built content frameworks focused on feature education, success stories, and industry trends to drive retention and upsell.

30%+ customer newsletter open rate · 25%+ partner open rate · 10%+ CTR · 25% upsell rate · 10% MoM growth in partner-sourced deals

Dubai Market Activation

Led full localization of campaign strategy for UAE – culturally adapted messaging, Arabic market nuance, Whatsapp-first communication, RTA compliance positioning, and industry-specific landing pages for logistics, last-mile delivery, school transport, and trading sectors. Ran keyword research, paid campaigns, and landing page A/B tests specific to Dubai buyer behavior.

Market-specific playbook created · Localized landing pages per ICP · Campaigns achieving 20%+ CVR in Dubai market

Performance Across the Funnel

Cold Email Reply Rate

across 3-market outbound campaigns

8-12%

Landing Page Conversion Rate

post A/B testing & pain-point messaging

20%+

Form-Fill to SQL Conversion

via automated qualification & routing

60%

Cost Per MQL

across all markets

<$150

SQLs via Sourcewell Partnership

NA public sector, Q1

25+

Sourcewell CPL

government/education sector

<$100

WHY THESE NUMBERS MATTER

Built for signal, not just volume.

The goal from day one was never to flood the pipeline with unqualified leads. Every campaign was engineered for lead quality – the right ICP, the right message, at the right moment.

 

A 60% form-fill to SQL rate means the funnel is working as intended. The 8-12% cold email reply rate – against a B2B industry average of 1-3% – is a direct result of deep ICP research, localized messaging, and pain-first copywriting.

LIFECYCLE PROGRAM RESULTS

Customer newsletter open rate

30%+

Partner newsletter open rate

25%+

Partner newsletter CTR

10%+

Product upsell rate

25%

MoM growth in partner-sourced deals

+10%

Infrastructure Built From Scratch

CRM & AUTOMATION

End-to-End Zoho CRM Build

Designed and built the entire CRM architecture from zero – custom lead stages, automated routing logic across 25+ resellers, 5-touch email nurture sequences triggered by behavior, and a lead scoring model aligned to ICP criteria. Fully integrated with the broader martech stack.

BEFORE

Manual follow-ups · 3-7 day response time · 80% admin workload

AFTER

<24hr response · Automated routing · 80% workload eliminated

CROSS-FUNCTIONAL OPERATING SYSTEM

Marketing-Sales-Product-CS Cadence

Built the operating rhythm that connected marketing with sales, product, engineering, and customer success. Weekly metrics reviews, bi-weekly cross-functional syncs, and shared KPI dashboards replaced ad-hoc communication with structured, accountable collaboration.

BEFORE

No shared cadence · Siloed teams · Slow decisions

AFTER

60% faster decision cycles · 3x lead-to-customer conversion improvement

GROWTH PLAYBOOKS

Replicable Market Entry Frameworks

Documented every market’s ICP pain points, channel strategies, messaging frameworks, and conversion benchmarks into structured playbooks. Each playbook was designed to be handed off to a new hire or regional team without losing quality or context.

BEFORE

No documentation · Knowledge locked in individuals

AFTER

2x faster market entry · Consistent messaging across all markets

TEAM INFRASTRUCTURE

5-Person Lean Marketing Function

Recruited, onboarded, and managed a lean 5-person team covering demand generation, product marketing, content, design, and channel support. Built role clarity, KPI ownership, and hiring documentation including job descriptions, onboarding processes, and performance frameworks.

BEFORE

No marketing team · No defined roles · No structure

AFTER

Fully operational team · Clear KPI ownership · Scalable structure

Skills Demonstrated

FRACTIONAL GROWTH LEADERSHIP

MARKET ENTRY STRATEGY

MULTI-MARKET CAMPAIGN MANAGEMENT

B2B DEMAND GENERATION

GROWTH EXPERIMENTATION

ICP RESEARCH & VALIDATION

CRM BUILD (ZOHO)

MARKETING AUTOMATION

COLD EMAIL STRATEGY

LINKEDIN OUTREACH

PAID ACQUISITION

LANDING PAGE OPTIMIZATION

A/B TESTING

TEAM BUILDING & MANAGEMENT

CROSS-FUNCTIONAL SYSTEMS

PARTNER ENABLEMENT

LIFECYCLE MARKETING

CHANNEL SALES SUPPORT

PLAYBOOK DEVELOPMENT

MIDDLE EAST MARKET LOCALIZATION

FUNNEL OPTIMIZATION

PERFORMANCE ANALYTICS

SAAS GROWTH STRATEGY

ALL METRICS AND OUTCOMES REFLECT WORK PERFORMED IN MY CONSULTING CAPACITY AS HEAD OF GROWTH AT ZENDUIT / GOFLEET.

PERFORMANCE FIGURES ARE BASED ON VERIFIED CAMPAIGN AND OPERATIONAL DATA DURING THE ENGAGEMENT PERIOD.

CONFIDENTIAL STRATEGIC AND COMMERCIAL DETAILS HAVE BEEN OMITTED TO RESPECT ORGANIZATIONAL PRIVACY.